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PH Tech Data Breach: What & How It Happened?

PH Tech Data Breach: What & How It Happened?

Twingate Team

Jun 14, 2024

In May 2023, PH Tech, a practice management company, encountered a data breach caused by a security issue in a file transfer program. This breach resulted in unauthorized access to data files, affecting personal and sensitive information. PH Tech responded by taking measures to resolve the issue, securing the platform, and notifying those impacted. The company also provided free identity theft protection services.

How many accounts were compromised?

The breach impacted data related to 1.75 million individuals.

What data was leaked?

The data exposed in the breach included name, date of birth, social security number, address, member ID number, plan ID number, email address, authorization information, diagnosis code, procedure code, and claim information.

How was PH Tech hacked?

An unauthorized individual exploited a security flaw in the Progress MOVEit file transfer software, gaining access to PH Tech's system and downloading sensitive data files. The exact methods used by the hacker remain unclear.

PH Tech's solution

In response to the hack, PH Tech took several measures to secure its platform and prevent future incidents. They immediately moved their system offline and initiated an investigation with the help of a cybersecurity firm. Access to the platform was disabled, and the problem was fixed. They rebuilt the platform to prevent unauthorized access through the Progress MOVEit software. Additionally, affected individuals were notified and offered free identity theft protection services through IDX. While it is likely that PH Tech implemented enhanced security measures, the specific details of these measures remain unclear.

How do I know if I was affected?

PH Tech has notified affected individuals about the breach. If you believe you may be affected but have not received a notification, you can visit HaveIBeenPwned to check your credentials.

What should affected users do?

In general, affected users should:

  • Change Your Passwords: Immediately update your passwords for all affected accounts. Make sure the new passwords are strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on all affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective platform or service provider.

For more specific help and instructions related to PH Tech's data breach, please contact PH Tech's support directly.

Where can I go to learn more?

If you want to find more information on the PH Tech data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

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PH Tech Data Breach: What & How It Happened?

PH Tech Data Breach: What & How It Happened?

Twingate Team

Jun 14, 2024

In May 2023, PH Tech, a practice management company, encountered a data breach caused by a security issue in a file transfer program. This breach resulted in unauthorized access to data files, affecting personal and sensitive information. PH Tech responded by taking measures to resolve the issue, securing the platform, and notifying those impacted. The company also provided free identity theft protection services.

How many accounts were compromised?

The breach impacted data related to 1.75 million individuals.

What data was leaked?

The data exposed in the breach included name, date of birth, social security number, address, member ID number, plan ID number, email address, authorization information, diagnosis code, procedure code, and claim information.

How was PH Tech hacked?

An unauthorized individual exploited a security flaw in the Progress MOVEit file transfer software, gaining access to PH Tech's system and downloading sensitive data files. The exact methods used by the hacker remain unclear.

PH Tech's solution

In response to the hack, PH Tech took several measures to secure its platform and prevent future incidents. They immediately moved their system offline and initiated an investigation with the help of a cybersecurity firm. Access to the platform was disabled, and the problem was fixed. They rebuilt the platform to prevent unauthorized access through the Progress MOVEit software. Additionally, affected individuals were notified and offered free identity theft protection services through IDX. While it is likely that PH Tech implemented enhanced security measures, the specific details of these measures remain unclear.

How do I know if I was affected?

PH Tech has notified affected individuals about the breach. If you believe you may be affected but have not received a notification, you can visit HaveIBeenPwned to check your credentials.

What should affected users do?

In general, affected users should:

  • Change Your Passwords: Immediately update your passwords for all affected accounts. Make sure the new passwords are strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on all affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective platform or service provider.

For more specific help and instructions related to PH Tech's data breach, please contact PH Tech's support directly.

Where can I go to learn more?

If you want to find more information on the PH Tech data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

PH Tech Data Breach: What & How It Happened?

Twingate Team

Jun 14, 2024

In May 2023, PH Tech, a practice management company, encountered a data breach caused by a security issue in a file transfer program. This breach resulted in unauthorized access to data files, affecting personal and sensitive information. PH Tech responded by taking measures to resolve the issue, securing the platform, and notifying those impacted. The company also provided free identity theft protection services.

How many accounts were compromised?

The breach impacted data related to 1.75 million individuals.

What data was leaked?

The data exposed in the breach included name, date of birth, social security number, address, member ID number, plan ID number, email address, authorization information, diagnosis code, procedure code, and claim information.

How was PH Tech hacked?

An unauthorized individual exploited a security flaw in the Progress MOVEit file transfer software, gaining access to PH Tech's system and downloading sensitive data files. The exact methods used by the hacker remain unclear.

PH Tech's solution

In response to the hack, PH Tech took several measures to secure its platform and prevent future incidents. They immediately moved their system offline and initiated an investigation with the help of a cybersecurity firm. Access to the platform was disabled, and the problem was fixed. They rebuilt the platform to prevent unauthorized access through the Progress MOVEit software. Additionally, affected individuals were notified and offered free identity theft protection services through IDX. While it is likely that PH Tech implemented enhanced security measures, the specific details of these measures remain unclear.

How do I know if I was affected?

PH Tech has notified affected individuals about the breach. If you believe you may be affected but have not received a notification, you can visit HaveIBeenPwned to check your credentials.

What should affected users do?

In general, affected users should:

  • Change Your Passwords: Immediately update your passwords for all affected accounts. Make sure the new passwords are strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on all affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective platform or service provider.

For more specific help and instructions related to PH Tech's data breach, please contact PH Tech's support directly.

Where can I go to learn more?

If you want to find more information on the PH Tech data breach, check out the following news articles: